Program Support Caseworker
Essential Functions:
- Assess safety and risk of all children being served in all interactions.
- Attends and participates in necessary court hearings; supervision and training; family team meetings; case reviews; semi-annual reviews; individual and group supervision sessions; team and staff meetings and any other relevant training or agency meeting.
- Assist clients with referrals and with obtaining emergency needs through community resources.
- Assist clients with obtaining information, completing forms and understanding programs and procedures
- Meet compliance requirements as established by federal and state laws/regulations and agency policies.
- Provide case management for KCDJFS foster, adoptive, and kinship resource parents to provide support in managing placement of youth in their home.
- Monitor each foster/adoptive/kinship home for compliance with licensing requirements.
- Complete Individualized Training Needs Assessment (ITNA) and develop a plan with licensed foster/adopt resource parents.
- Assists foster care licensing specialist with obtaining required forms and documentation for initial certification and re-certification of resource parents.
- Maintains records and related documents for cases and referrals.
- Complete timely, accurate case documentation and entering data into various computer data systems.
- Scans and documents information into EDMS/TRAVERSE.
- Complete random moment sampling and timekeeping timely
- Supervise parent child visitations at KCDJFS or in the community as assigned.
- Screen abuse/neglect calls as requested by supervisor.
- Front desk reception coverage as assigned by supervisor.
- Works closely with Agency attorney and legal assistant on case preparation, presentation, and testimony for Juvenile Court involvement, when applicable.
- Other job-related duties as assigned.
- Ability to professionally and respectfully communicate, define problems, collect data, establish facts then analyze and draw valid conclusions based on the information collected.
- Execute verbal instructions, work cooperatively with other agency staff, service providers and community partners.
- Ability to exercise sound judgment, maintain confidentiality, and function effectively with minimal direction.
- Knowledge and skill in working in the following areas: child development, family systems theory, crisis intervention, domestic violence and substance use disorder.
- Effective communication both written and verbal.
- Perform physical activities including but not limited to lifting to fifty (50) pounds occasionally, crouching, reaching, lifting, pulling, standing, walking, manual dexterity, grasping, talking, sitting and hearing.
Knox County Job & Family Services
Courtney L. Lower
